We ship worldwide. Shipping costs and any import taxes are calculated at checkout based on your location.

If you ordered the Virtusan Ring, it typically ships within 3–5 business days. Most customers receive it within 7–14 days.

If you pre-ordered the Virtusan Ring 360, you’ll receive updates by email regarding the shipping as production progresses.

You can return unused rings within 30 days of delivery for a full refund, as long as they are in original condition and packaging. Return shipping is your responsibility unless the product is defective.

All rings come with a one-year warranty that covers manufacturing defects and battery malfunctions, but not wear and tear or accidental damage.

For the Virtusan Ring 360, you pay 50% upfront to reserve your ring. The remaining 50% is charged when your ring is ready to ship. You’ll receive two confirmation emails—one when the first payment goes through and another when the final payment is processed.

Yes—if your ring hasn’t shipped yet. Contact us at support@virtusan.com to request changes or a cancellation.

Once your ring ships, you’ll receive a tracking link via email.

Please contact us immediately if your package is missing. We’ll work with our shipping partners to investigate and resolve the issue.

The ring tracks ECG, blood pressure, HRV, heart rate, sleep stages (light, deep, and REM), stress scores, SpO2, and movement. These metrics power your BioAge score and inform personalized protocol recommendations in the app.

BioAge reflects how well your body is functioning compared to your actual age. It’s calculated weekly using your biometric data and helps you track progress toward a longer healthspan.

Yes. The app is free to download and includes access to a selection of core wellness content. Premium features require a subscription—or are included free with the Virtusan Ring 360 for 18 months. Check the app out here: iOS & Android.

No, but the ring unlocks key features like BioAge, biometric health data tracking, and personalized daily health stats. Without it, you can still access selected protocols and educational content.

The number one differentiation is our science-backed protocols in our app—curated by scientists such as Andrew Huberman, Shauna Shapiro, and David Sinclair. We have 200+ pieces of educational content, a very long battery life for the ring, and a dedicated team working to add more and more content over the next year.

Premium includes BioAge tracking, personalized protocol suggestions, and full access to our expert-led wellness library, covering sleep, longevity, mindfulness, and more.

Yes. The Virtusan Ring 360 includes 18 months of free Virtusan Premium access, starting when you pre-order the ring.

You can cancel your subscription at any time through your app store settings. Your access continues until the end of your current billing period.

Yes. All Virtusan Rings come with a one-year warranty covering manufacturing defects and battery malfunctions. Damage from misuse or wear and tear is not covered.

As a pre-order customer, you’ll receive:

• 18 months of free Virtusan Premium (usually CHF 65/year)

Unlock science-backed protocols, advanced health insights, and personalized daily guidance through the Virtusan App.

• Access to the Virtusan Circle

Join our private WhatsApp community to connect with fellow early adopters, receive exclusive updates, and get expert-backed health and longevity content not shared anywhere else.

• Personalized digital certificate

You’ll receive a digital certificate recognizing you as one of the first to support the Virtusan Ring 360—a lasting reminder of your early commitment to longevity.

• Early access to new features

Be the first to explore new Premium features and protocols before they launch publicly, and help shape the future of personalized health.

Yes. The Virtusan Ring 360 comes with 18 months of free Premium access, starting when you activate your ring in the Virtusan App.

Yes. Premium is tied to your Virtusan account—not your ring. If you still have active Premium from a previous ring, your 18-month access from the Ring 360 will begin once your current period ends.

We do not offer a trade-in, exchange, or upgrade program between ring generations. However, if your original Virtusan Ring is unused and still within the return window, you may request a return and place a new pre-order for the Virtusan Ring 360.

Yes. Once your Ring 360 is paired, you’ll see all your health data, BioAge, and personalized recommendations in the Virtusan App as usual.

Yes. The sizing for the Virtusan Ring 360 has been optimized for its updated design and sensors. When pre-ordering, you’ll have the option to receive a free sizing kit to confirm your fit before your ring ships.

Yes—but only one ring can be actively paired at a time. You can switch between devices through the Virtusan App.

Our ring is made of durable titanium with an anti-scratch finish. It's also drop resistant up to 1.8 meters and water resistant.

Very. We have tested our product extensively with other apps and devices, from watches to rings, to ensure that we're on par with what's on the market. Our manufacturing team also has 20+ years developing medical devices, and we're very confident that we're delivering the best of the best on the market to you.

Our app is designed for users to monitor and improve their wellbeing, and in doing so, can potentially detect underlying health conditions. However, it is not a medical diagnosis tool. For accurate diagnosis and treatment, please consult with a healthcare professional.